I did an internship in the after-sales support department between November, 2017 and June 2018.
I organized and maintained data on pharmaceutical machine orders on spreadsheets to ensure accuracy and accessibility for the after-sales team.
I conducted data analysis to identify trends and insights, assisting the team in making informed decisions regarding inventory and order fulfillment.
I collaborated with cross-functional departments to follow up on the status of orders, ensuring timely communication and resolution of any issues that arose.
I assisted engineers in the after-sales support department by providing necessary data and support for ongoing projects and client inquiries.
I participated in team meetings to discuss order processing efficiencies and suggest improvements based on data-driven insights.